Contact Us | Customer Support
Customer Support Contact Information
HostMyCalls and Ideacom Technologies are Trade-names of ipSBS Managed Services, LLC
Emergency Technical Support
We provide Emergency Technical Support 24/7. When placing an emergency service request, please place it by phone only. Email is not monitored 24/7.
Non-emergency Customer Support
Routine Customer Support is provided Monday – Friday from 8 am to 8 pm (Eastern).
How to Contact Us
If calling from a HostMyCalls supported telephone which uses 3 digit extensions, dial 600.
If calling from a HostMyCalls supported telephone using 4 digit extensions, dial 6000.
If calling from any other telephone, dial 800.434.9608.
Send messages via email to: support@hostmycalls.com or fill out the form completely
(non-emergency requests only)
Join Remote Assistance Session
If you have been instructed to join a remote support session with one of the HostMyCalls staff, follow this link and use the credentials provided to join.
Business Hours:
8a-5p Eastern, M-F
